Introduction
London Linings Pty Ltd (“London Linings”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal data when you visit our website, contact us, or engage our epoxy flooring and concrete finishing services.
Scope
This policy applies to all personal information collected by London Linings through:
Our website and any associated online forms (including cookies and analytics tracking)
Phone calls, emails, or in-person consultations
The course of providing epoxy, flake, grind & seal, and polished concrete services.
Information We Collect
We may collect the following personal details:
Your name, email address, phone number, and property address
Project details, preferences, and photos you provide
Billing and payment information (when required for services or deposits)
We automatically collect technical information such as:
IP address, browser type, operating system, and device type
Access times, pages visited, and referring links
This helps us understand how visitors interact with our website and improve performance.
Cookies & Tracking
We use cookies and similar technologies to:
Enhance your browsing experience
Analyse traffic and site usage
Remember preferences for future visits
You may disable cookies in your browser settings, though this may limit some website features.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
We collect and use personal data to:
Respond to enquiries and provide accurate quotes
Manage bookings, invoices, and project communication
Improve our website, marketing, and customer experience
Send updates, promotions, and satisfaction surveys (where consent is given)
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
London Linings Pty Ltd
Address: Melbourne, VIC, Australia
Email:
[email protected]Phone: 03 6146 0185
